LEGAL

Cancellation & Refund Policy

Effective Date: 18 June 2026 · Last Updated: 18 June 2026

Applies to: LeadSharper Confide — Unlimited ($19/month recurring subscription)

This Cancellation & Refund Policy governs the LeadSharper Confide — Unlimited subscription, operated by HBN Ventures LLC. By subscribing, you agree to the terms below.

1. Subscription Overview

LeadSharper Confide — Unlimited is a monthly recurring subscription priced at $19.00 USD per month. Your subscription begins immediately upon successful payment and renews automatically on the same date each calendar month until you cancel. You will be charged $19.00 USD at the start of each billing cycle using the payment method provided at checkout. You will receive a receipt from our payment processor for each charge.

2. How to Cancel

You may cancel your subscription at any time by contacting us directly: Email: nevilletarapore@leadsharper.com Subject line: "Cancel Confide Subscription" Please include the email address associated with your account. We will process your cancellation within 2 business days and confirm by email. There is no cancellation fee. You will not be charged for any billing cycles after your confirmed cancellation date.

3. Access After Cancellation

When you cancel, your paid (unlimited) access remains active until the end of the current billing period you have already paid for. After that date, your account reverts to the free tier (4 sessions per calendar month). You will not lose your session history or account — only your unlimited session access.

4. Refund Policy

Monthly subscription fees are non-refundable once a billing cycle has begun. Exception — Refund within 48 hours of first charge: If you are a first-time subscriber and contact us within 48 hours of your initial payment, we will issue a full refund and cancel your subscription with no questions asked. To request this, email nevilletarapore@leadsharper.com with the subject line "Confide Refund Request" and the email address on your account. No refunds are issued for: • Partial months — we do not prorate unused time within a billing cycle. • Renewed charges where no cancellation request was submitted before the renewal date. • Charges resulting from failure to cancel in advance of a renewal. If you believe a charge was made in error, contact us at nevilletarapore@leadsharper.com and we will investigate promptly.

5. Failed Payments & Subscription Suspension

If a recurring payment fails, your subscription may be suspended automatically and your access may revert to the free tier until payment is successfully processed. We are not responsible for access interruptions resulting from payment failures on your end (e.g. expired card, insufficient funds). If you believe your access was incorrectly suspended, contact us at nevilletarapore@leadsharper.com.

6. Changes to Pricing

We reserve the right to change the subscription price. If we do, we will notify you by email at least 14 days before the new price takes effect. You will always have the option to cancel before the new price applies. Continued use of the subscription after the change date constitutes acceptance of the new price.

7. Governing Law

This policy is governed by the laws of the State of California, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts located in California.

8. Contact

For all cancellation and refund requests: Email: nevilletarapore@leadsharper.com Website: www.leadsharper.com Operated by: HBN Ventures LLC

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